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Home
>
Agents
> FAQ
FAQ for Agents
How can we (the agent) get appointed with Service Lloyds to write workers’ compensation?
Please contact us at (800) 299-6977.
What is our commission rate?
The commission rate is 12% for new business and 10% for renewal business based on the premium less the expense constant.
What class codes do you write or do you write a certain class code?
Please see our
Class Codes
and
Guidelines
.
What is your turnaround time on quotes?
Turnaround time for quotes is 3 days or less.
Can we rate/quote online?
We do have an online rating program. Please
contact us
at (800) 299-6977 to obtain additional information about how to register for access to our online rating program through the eClient portal.
What is needed to obtain a workers’ compensation quote?
A completed Acord Workers’ Compensation Application and copies of loss runs for the most current 3 years are required for quoting purposes. Additional information may be requested at the discretion of the underwriter. Please see our
Guidelines
for more detailed information.
What is your
A.M. Best rating
?
Our rating is an A-.
What payment options are available for policyholders?
We have four payment plan options available for payment of premium:
Payment in full (required if premium is $500 or lower)
Monthly installments with 25% down payment and 10 monthly installments
Monthly premium reporting is available for eligible accounts upon prior approval by underwriting
Pay As You Go
with 0% downpayment and monthly reported payroll. This payment option requires the policyholder to process their payroll through
PEIGO's payroll service
.
In what other states do you write workers’ compensation?
At this time, we only write workers’ compensation in Texas.
When are premium payments due?
Billing statements are sent on the 10th of each month and payment is due by the 1st of the following month.
Do you accept credit card or debit card payments?
Credit card or debit card payments are not available at this time.
What methods of payment do you accept?
We accept payments of premium by check, by Service Lloyds
online payment
option, or by automatic withdrawal. Automatic withdrawal requires a completed and signed
ACH Authorization Form
. You may also
contact our Accounting Department
at (800) 299-6977 for further assistance.
Do you accept premium financing?
No, we do not accept premium financing at this time.
Who do I contact for questions regarding billing statements or payments received?
Please
contact our Accounting Department
at (800) 299-6977 for questions regarding billing statements or payments received.
How do I get changes made to the policy?
Please send a written request detailing the
policy change
needed to your agent or underwriter.